Terms & Conditions

Welcome to 德愈堂 Healing Chinese Medicine Clinic . These Terms and Conditions ("Terms") govern your use of our services and the treatment provided by our Chinese Medicine practitioners. By choosing to undergo treatment with us, you acknowledge that you have read, understood, and agree to comply with these Terms.

1. Scope of Services

德愈堂 Healing Chinese Medicine Clinic offers a variety of Chinese Medicine treatments, including but not limited to acupuncture, herbal medicine, cupping therapy, tui na (therapeutic massage), and dietary therapy. All treatments provided will be tailored to your individual needs by a licensed Chinese Medicine practitioner.

2. Practitioner Qualifications

All practitioners at 德愈堂 Healing Chinese Medicine Clinic are licensed professionals with relevant training and certification in Chinese Medicine. Our team may consist of practitioners who specialize in acupuncture, herbal medicine, and other forms of traditional Chinese therapies.

3. Informed Consent

Before undergoing any treatment, you will be provided with an informed consent form outlining the details, potential risks, and benefits of the treatment. By signing this form, you acknowledge that you have been informed of these details and agree to proceed with the treatment. You have the right to ask any questions regarding the treatment process.

4. Health Assessment

You will be required to provide accurate and comprehensive health information, including any medical history, current conditions, and medications you are taking, to help our practitioners tailor treatments specifically to your needs. Failure to disclose accurate information may affect the treatment's effectiveness or pose potential risks to your health.

5. Treatment Risks and Expectations

Chinese Medicine treatments are generally safe when performed by trained professionals. However, as with any form of medical treatment, there may be risks and side effects. Common side effects may include bruising, soreness, or minor discomfort. You will be informed of the potential risks before treatment begins, and you have the right to stop or modify the treatment at any time.

The effectiveness of Chinese Medicine treatments varies from person to person. While many patients experience positive outcomes, results are not guaranteed, and outcomes may take time to manifest.

6. Fees and Payment

The fees for Chinese Medicine treatments will be outlined before your appointment. Payments are due at the time of service unless otherwise agreed upon. We accept various forms of payment, including credit/debit cards and cash. A cancellation fee may apply if you fail to cancel or reschedule an appointment within the required time frame.

7. Confidentiality and Privacy

All personal health information provided by you will be kept confidential in accordance with applicable privacy laws. We will not share your information with third parties without your express consent, except when required by law.

8. Client Responsibility

You are responsible for informing your practitioner of any changes in your health or medication during your treatment. If you experience any discomfort, side effects, or concerns, you should immediately inform your practitioner.

9. Limitation of Liability

While we strive to provide the best possible care, [Your Clinic Name] and its practitioners are not liable for any adverse effects or results from treatment, except where required by law. You understand and acknowledge that you are seeking treatment voluntarily and assume full responsibility for your health and well-being during and after the treatment.

10. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, please do so at least [24-48 hours] in advance. Failure to do so may result in a cancellation fee, which will be outlined in our cancellation policy.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be communicated to you, and continued use of our services will constitute acceptance of the revised Terms.

12. Dispute Resolution

In the event of any disputes regarding the treatment or services provided, we encourage you to contact us directly to resolve the matter amicably. If a resolution cannot be reached, disputes may be resolved through alternative dispute resolution (ADR) or, if necessary, through legal proceedings in accordance with local laws.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia, and any disputes will be subject to the exclusive jurisdiction of the courts in Melbourne Australia.

Contact Information

For any questions or concerns regarding these Terms and Conditions or our Chinese Medicine services, please contact us at:

德愈堂 Healing Chinese Medicine Clinic
0478587279
Healingchinesemedicineclinic@gmail.com

By proceeding with the treatment, you agree to these Terms and Conditions.